Home Design. Wednesday , January 17th , 2018 - 13:47:20 PM
Moving is a very stressful time for many. Often there are deadlines to be out of your current apartment by a certain time. There are items to sort and boxes to pack, and to pack carefully to avoid anything from being broken. Then there is the careful loading and the careful unloading and the unpacking and placing and sorting. You have to allow time to clean the old apartment before you turn in the keys, and you have to be sure you are stopping by the new apartment during business hours so you can obtain the keys to your new home. You have utilities to disconnect and new utilities to connect. A lot is happening at once, and there always is the concern that perhaps you have forgotten something important. You already arranged your schedule to have the day free for moving. You got all your affairs in order, and now you are just waiting for the moving company to arrive. The LAST thing that you need is a glitch over some small detail in fine print that causes your moving company to not show up and deliver that "free" move that you were counting on and planning for.
That is exactly what happened to a friend of mine very recently. She used one of those apartment locating companies in the Dallas, TX area that supposedly offered a "free" move. I wont mention names here, but it is a well known company. Anyway, she gets home from work and has all of her items packed and ready to go. Its a Friday evening, and she has had the move scheduled with the movers for weeks. She has to be OUT of her apartment by midnight THAT night. They are suppose to come at 7:00 pm, so there is a bit of a time crunch but thats the only time the movers had available. They finally show up, take a look at her small 1 bedroom apartment and tell her "The free move only covers 2 hours worth of free moving. It looks like you have more items than we can move in 2 hours" (fine print), and they leave!!!! My friend is panicking. She is a single lady who lives all by herself and has to be out of her apartment in just a few hours. If she lives in a small 1 bedroom and had too many items for them to move, it makes me wonder exactly who they COULD move?? Anyway, my friend calls me at 8:00 desperate and crying. I rally up our other friends and we manage to find a U Haul place that was still open and rent a truck. We all go over and move her that same evening. She got out of her apartment in time, and she got a free move all right, but it wasnt from the company who promised her the move. She did everything she was suppose to do, wrote their name on the Leasing Application as the Locating Company who referred her to the new apartments, and THEY GOT PAID FOR THE REFERRAL, yet they did NOT deliver the move that they promised.
The apartment complexes dont want to pay a dot.com for setting up a website and then only delivering what they promises part of the time. They want to pay Apartment Locators who have a brick and mortar office, who have actual live Agents who work there and who deal one-on-one with the potential renters, assisting them to find their new rental home with customized, individual lists of apartment information. Many times these Locators even escort their clients to the properties. If the client has a unique situation, the Locator can tell them which properties are most likely to work their their particular circumstances. They know who has the best specials out there, or who has the specific amenities that the renter is seeking. The renter can actually call their Locator and speak to them and ask questions and develop a working relationship.